Terms of service

1. Terminology

  • "Client", "You", and "Your" refer to you, the user of our website.
  • "Company", "We", "Our", and "Us" refer to Luzon Healthcare.
  • "Parties" refers to both you (the Client) and Luzon Healthcare.

2. Privacy Statement

We are committed to protecting your privacy. Any data collected is used only by authorized staff and never sold, shared, or rented to third parties except as required to fulfill your order or by law.

3. Confidentiality

Client records are confidential. They may be shared with suppliers, logistics partners, or legal authorities when necessary. We only send promotional emails if you opt-in.

4. Disclaimer

This website is provided "as is" without any warranties. Luzon Healthcare excludes all liability for damages related to the use of the website, including but not limited to, loss of data, business, or profits.

5. Payments

We accept major credit/debit cards and UPI. Full payment is required before shipping. All goods remain the property of Luzon Healthcare until fully paid.

6. Returns & Refunds

Either party may cancel services. Refunds are only issued for unused services. No refund is given once a service has begun or a product is used.

7. Availability

Products are available within India unless stated otherwise. All marketing is directed to the Indian audience. We do not guarantee that website access will be uninterrupted or error-free.

8. Cookies

Our website uses cookies to improve functionality and user experience. You may disable cookies in your browser settings.

9. External Links

We are not responsible for the privacy practices or content of any linked third-party websites.

10. Communication

Official communication may be made via email or phone, as listed on our contact page.

11. Force Majeure

We are not liable for delays or failures caused by events beyond our control including natural disasters, war, or internet outages.

12. Governing Law

These terms are governed by the laws of India. Disputes will be resolved under Indian jurisdiction.

13. Changes to Terms

We reserve the right to change these terms. Continued use of the site indicates your acceptance of the new terms.